AI chatbots are transforming the patient experience in the healthcare industry by providing 24/7 access to medical advice, improving patient engagement, and enhancing caregiver experience. These AI-powered virtual assistants simulate human-like conversation, allowing patients to interact with them as they would with a real person. By providing personalized support to patients and healthcare providers, chatbots can vastly improve HCP functions and ultimately lead to better financial and healthcare results. They can also help address issues related to medication non-adherence, which poses significant risks to patients. With the increasing integration of AI and machine learning in health tech, the potential for chatbots to revolutionize the patient experience and operational efficiency has never been higher. AI chatbots have the potential to increase productivity, efficiency, and access to healthcare services, allowing healthcare systems to provide more and better care to more people.