AI chatbots can enhance the educational experience in institutes in a number of ways. Firstly, they can provide immediate support to students by answering questions, offering explanations, and providing additional resources. This can lead to better performance and enhance the learning experience. Additionally, chatbots can act as virtual teaching assistants, supporting educators through various means.
Chatbots can also be used to collect feedback from all stakeholders, including teachers, students, and administrative staff. This can help educational institutes to improve their services and become champions in their sector. Furthermore, chatbots can be used to synthesize ideas, develop timelines of action items, and provide differing perspectives or critiques of the team's ideas. This can be particularly useful in group projects and team-based learning activities.
Overall, AI chatbots have the potential to revolutionize education by engaging learners, personalizing learning activities, supporting educators, and developing deep insight into learners' behavior. However, it is important to note that there is a lack of studies that analyze the recent evidence-based chatbot-learner interaction design techniques applied in education. As such, further research is needed to fully understand the potential of AI chatbots in education.