The future of chatbots in general appears promising, with significant growth and advancements expected in the coming years. According to Juniper Research, chatbots will help the retail banking and healthcare industries save billions of dollars on customer service inquiries by 2023. Moreover, the online sales industry is increasingly relying on AI, leading to more sophisticated virtual assistants. In the future, businesses are expected to not just have a chatbot, but use advanced AI technologies like GPT to assist customers more effectively.
Regarding GPT-based chatbots specifically, OpenAI's primary focus is to make the GPT4 model faster and more affordable, enabling more developers to leverage the power of AI and democratizing access to it. GPT models are like tireless learners, continuously digesting text to master language, and applying this knowledge to converse on a broad range of topics, leading to chatbots that not only understand but can also participate in conversations with a humanlike touch. Additionally, big players like Microsoft, Google, and OpenAI are making AI chatbot technology more accessible to the general public, leading to a new generation of NLP chatbots. Overall, the future of chatbots and GPT-based chatbots is bright, with advancements in technology and increasing interest in AI chatbots, leading to more sophisticated and accessible virtual assistants.