The top AI chatbots for providing customer support include Freshchat, Boostai, ChatGPT, and HubSpot Chatbot Builder. Freshchat is a live chat software that includes a no-code visual chatbot builder for creating conversational support bots for various platforms. Boostai is a conversational AI platform that helps customer service teams automate support, and it integrates with popular apps like Zendesk and Salesforce. ChatGPT is a popular AI chatbot that has a free version and a paid version called ChatGPT Plus. HubSpot Chatbot Builder is user-friendly and can be used for lead generation and support. Other notable chatbots for customer service include Zendesk, Intercom, Drift, Salesforce Einstein, Bitrix24, Zobot, Flow XO, REVE Chat, Pandorabots, and Tidio. These chatbots can route tickets based on agent skills, activity status, capacity, conversation priority, and customer sentiment, and they can provide personalized experiences to boost conversion rates.
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